First Data Hardware

FD Verifone VX520

FD Verifone VX520

Verifone VX520 Setup Guide

The VX520 Setup Guide is in PDF format; to view it you need a PDF viewer such as Adobe Acrobat Reader. Download Setup Guide

How do I access the SoftPay home screen on my VX520 to start processing transactions?

The SoftPay home screen is the starting point for all your transactions and for many of the VX520 troubleshooting tasks.  VX520 main screen To access the ...

How do I run a credit card sale on my VX520? (Retail account - no tip)

Note: This article is for businesses that use a retail account, and do not process tips. The process is different if your business uses a restaurant account...

How do I run a non-EMV debit card or EBT debit card sale on my VX520? (Retail account - no tip)

From the SoftPay home screen, press F2 (Sale). Use the keypad to type the sale amount, then press the Enter key. To confirm the sale amount, press F1 (Ye...

How do I perform a balance inquiry on an EBT card on my VX520? (Retail account - no tip)

From the SoftPay home screen, press the leftmost purple key twice to access the third menu. From the third menu, press F4 (EBT Bal Inq). Swipe the card, ...

How do I run a credit card or debit card sale on my VX520? (Restaurant account - tip processing)

Note: This article is for businesses that use a restaurant account, and tip processing. The process is different if your business uses a retail account that...

How do I adjust a tip on my VX520? (Restaurant account - tip processing)

From the SoftPay home screen, press the second purple key from the left. Select how you want to search for your transaction: To search by clerk or server...

How do I open a tab on my VX520? (Restaurant account - tip processing)

From the SoftPay home screen, press the leftmost purple key twice to access the third menu screen. From the third menu screen, press F1 (Tab), then press ...

How do I close a tab on my VX520? (Restaurant account - tip processing)

From the SoftPay home screen, press the leftmost purple key twice to access the third menu screen. Press F1 (Tab), then F3 (Close Tab). Select how you wa...

How do I delete a tab on my VX520? (Restaurant account - tip processing)

From the SoftPay home screen, press the leftmost purple key twice to access the third menu screen. Press F1 (Tab), then F4 (Delete Tab). Select how you w...