My VX520 is prompting for a password during a transaction, what do I do?
The terminal's keypad is locked.
To unlock the keypad:
- From the SoftPay home screen, press 8 on the keypad.
- Type the following password:
- On the keypad, press 1, Alpha, Alpha, 6, 6, 8, 3, 1.
- Press Enter.
- Press F2 (No).