My VX520 isn't detecting cards – the screen shows “Commserver SoftPay,” what do I do?

My VX520 isn't detecting cards – the screen shows “Commserver SoftPay,” what do I do?

Meaning

The SoftPay home screen needs to be active to process cards.

Solution

To access the SoftPay home screen:

  • Press F3 (SoftPay - FDMS)

Modified on: Wed, 14 Nov, 2018 at 8:33 AM