How can I tell if a transaction was EMV or regular credit/debit in my Payments Portal reports?

How can I tell if a transaction was EMV or regular credit/debit in my Payments Portal reports?

The Entry Mode field in the Transaction Details indicates whether a transaction was EMV or regular credit/debit. The Payments Portal displays one of the following Entry Modes depending on the card the customer presents, and how they use it:

  • EMV Contact: EMV transaction - the customer dipped their card and provides their signature
  • Proximity: EMV transaction - the customer used a contactless EMV card
  • Swiped: Regular credit/debit transaction - the customer swiped their card
  • Manual: Regular credit/debit transaction - the customer typed their card information using the keypad

The Entry Mode field is located in the Card Information section.

The Transaction Details section in the Payments Portal with the Entry Mode highlighted.Transaction Details in the Payments Portal

EMV Entry Modes

An example of an Entry Mode that is EMV Contact.Entry Mode - EMV Contact


An example of an Entry Mode that is Proximity.Entry Mode - Proximity

Regular credit/debit Entry Modes

An example of an Entry Mode that is Swiped.Entry Mode - Swiped

An example of an Entry Mode that is Manual.Entry Mode - Manual

Modified on: Fri, 22 Feb, 2019 at 6:52 AM