FD Chargebacks

FD Chargebacks

  • What is a chargeback?

    A chargeback is when a customer or issuing bank disputes one of your transactions. For example, if a customer has a transaction they do not recognize, they ...

  • What is a retrieval request?

    A retrieval request is when a bank asks you to send information about a transaction that a customer disputes. You receive a retrieval request in the mail. ...